topic Re: email in Email and hosting

email

Jrhewitson1 — Fri, 28 Jun 2024 17:53:38 GMT

!!!!!!!!

Re: email

kelper — Fri, 28 Jun 2024 19:10:16 GMT

You must write , in words, what your problem is. All we see is a yellow triangle as the picture won't show until it is approved by a moderator and that might be Monday.

Re: email

Jrhewitson1 — Mon, 01 Jul 2024 14:04:09 GMT

Hi,

Its difficult to work out what is going on with various screens and rabbit holes to follow and track!

regards

John

Re: email

kelper — Mon, 01 Jul 2024 14:09:41 GMT

Well, you make it very hard for members to help you! Please describe your problem.

Re: email

Jrhewitson1 — Thu, 04 Jul 2024 16:25:14 GMT

Well that screen states that 'btconnect' email addresses are not valid! Fujitsu involved perhaps.

Re: email

BethM — Thu, 04 Jul 2024 16:26:56 GMT

Hi Jrhewitsonjr

What website are you trying to log into? The email address domains it suggests there are all residential so it looks like you're trying to log into a residential website using your business details?

Re: email

Jrhewitson1 — Sun, 07 Jul 2024 15:53:32 GMT

Hi,

That did cross my mind! Thanks for pointing that out. I should have the login screen book marked!! However as usual I can't find that entry. As usual any advice is welcome.

regards

John

PS I managed to login to an 'outlook' email address after being denied access for a number of years, but now I have to wait another month apparently?

Re: email

Jrhewitson1 — Sun, 07 Jul 2024 16:32:58 GMT

Suspicions confirmed! Login to BT yes, but try to login to the 'email' screen, the screen switches to 'Microsoft' and another road block! And when Microsoft puts a block on that is that.

regards

John

Re: email

BethM — Mon, 08 Jul 2024 12:11:55 GMT

Hi Jrhewitson1

Just to make sure I understand correctly, you're trying to log into your btconnect email address to view the emails in your mailbox?

Re: email

Jrhewitson1 — Tue, 09 Jul 2024 13:36:53 GMT

From the BT 'account' page I clicked email and the link defaults to Microsoft!! If there is another way then let me know, as I cannot use the 'btconnect' email address at the moment in time.

regards

John

Re: email

BethM — Tue, 09 Jul 2024 14:50:26 GMT

Hi Jrhewitson1

Can you please try logging in directly at login.microsoftonline.com ?

Re: email

Jrhewitson1 — Tue, 09 Jul 2024 18:49:21 GMT

Is it safe to click 'reset now'? Microsoft goes round in circles when I try to achieve a login.

regards

John

Re: email

BethM — Tue, 09 Jul 2024 18:52:00 GMT

Hi Jrhewitson1

If the password works for our website but not the website, this needs investigated further. Please send over a private message with some account details so I can look into this for you.