topic Frequently asked questions - Email and hosting in Email and hosting https://business.forums.bt.com/t5/Email-and-hosting/Frequently-asked-questions-Email-and-hosting/m-p/94392#M13585 <P><STRONG><SPAN data-contrast="auto">How do I reset my email password?</SPAN></STRONG><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="auto">Your business email account password is the password you use to log in to your account and webmail. </SPAN><A href="https://business.bt.com/help/article/email-security-and-hosting/email/how-do-i-change-my-business-email-and-my-account-password/" target="_blank"><SPAN data-contrast="none">Here’s a link for the guide to change your business email password.</SPAN></A><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><STRONG><SPAN data-contrast="auto">How do I empty my email inbox?</SPAN></STRONG><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><A href="https://business.bt.com/help/article/email-security-and-hosting/email/my-btconnect-mailbox-is-full-how-do-i-make-space-for-emails/" target="_blank"><SPAN data-contrast="none">Here’s a link for the guide on what to do when your email mailbox is full</SPAN></A><SPAN data-contrast="auto">.</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><STRONG><SPAN data-contrast="auto">How do I create an email address?</SPAN></STRONG><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="auto">We no longer offer Business Essentials so if you want additional emails </SPAN><A href="https://business.bt.com/help/article/email-security-and-hosting/office-365/getting-started-with-office-365/" target="_blank"><SPAN data-contrast="none">you should look at our Office 365 Small Business license options</SPAN></A><SPAN data-contrast="auto">.</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><STRONG><SPAN data-contrast="auto">Can I keep my BTConnect email address if I cancel the BT Business Broadband it’s linked to?</SPAN></STRONG><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="auto">No, you can’t retain the BTconnect email address if you cancel the associated BT Business Broadband.&nbsp;</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> Fri, 14 Mar 2025 12:52:32 GMT BethM 2025-03-14T12:52:32Z Frequently asked questions - Email and hosting https://business.forums.bt.com/t5/Email-and-hosting/Frequently-asked-questions-Email-and-hosting/m-p/94392#M13585 <P><STRONG><SPAN data-contrast="auto">How do I reset my email password?</SPAN></STRONG><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="auto">Your business email account password is the password you use to log in to your account and webmail. </SPAN><A href="https://business.bt.com/help/article/email-security-and-hosting/email/how-do-i-change-my-business-email-and-my-account-password/" target="_blank"><SPAN data-contrast="none">Here’s a link for the guide to change your business email password.</SPAN></A><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><STRONG><SPAN data-contrast="auto">How do I empty my email inbox?</SPAN></STRONG><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><A href="https://business.bt.com/help/article/email-security-and-hosting/email/my-btconnect-mailbox-is-full-how-do-i-make-space-for-emails/" target="_blank"><SPAN data-contrast="none">Here’s a link for the guide on what to do when your email mailbox is full</SPAN></A><SPAN data-contrast="auto">.</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><STRONG><SPAN data-contrast="auto">How do I create an email address?</SPAN></STRONG><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="auto">We no longer offer Business Essentials so if you want additional emails </SPAN><A href="https://business.bt.com/help/article/email-security-and-hosting/office-365/getting-started-with-office-365/" target="_blank"><SPAN data-contrast="none">you should look at our Office 365 Small Business license options</SPAN></A><SPAN data-contrast="auto">.</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P>&nbsp;</P> <P><STRONG><SPAN data-contrast="auto">Can I keep my BTConnect email address if I cancel the BT Business Broadband it’s linked to?</SPAN></STRONG><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> <P><SPAN data-contrast="auto">No, you can’t retain the BTconnect email address if you cancel the associated BT Business Broadband.&nbsp;</SPAN><SPAN data-ccp-props="{}">&nbsp;</SPAN></P> Fri, 14 Mar 2025 12:52:32 GMT https://business.forums.bt.com/t5/Email-and-hosting/Frequently-asked-questions-Email-and-hosting/m-p/94392#M13585 BethM 2025-03-14T12:52:32Z