Business Lite email

shelback — Mon, 16 Feb 2026 15:00:24 GMT

I'm new just joined so apologies in advance if I'm repeating a question .

We are using Business Lite for email . Is it still a supported service?

1) I've added a new email address on the BT dashboard but an Office 365 address is not being created.

2) I've added an alias to an existing address and changed the From address but the changes are being saved.

Any help would be most appreciated.

Steve

Re: Business Lite email

BethM — Wed, 18 Feb 2026 17:42:09 GMT

Hi shelback

It depends on which product the emails are linked to. You can find the support options for email here.