https://business.forums.bt.com/t5/Email-and-hosting/Btconnect-email-password-issues/m-p/96374#M13873 <P>Hi Dazpad</P> <P>&nbsp;</P> <P><A href="https://business.bt.com/help/contact-us-business/fix-a-fault" rel="nofollow noopener noreferrer" target="_blank">Please contact the technical support team regarding this, they can assist.</A></P> Wed, 08 Apr 2026 11:46:07 GMT BethM 2026-04-08T11:46:07Z https://business.forums.bt.com/t5/Email-and-hosting/Btconnect-email-password-issues/m-p/96360#M13865 <P>My wife’s email address has suddenly stopped working. It asked for a password. She put her correct password in but it says it is incorrect.</P><P>&nbsp;</P><P>my btconnect email address is still working fine.&nbsp;<BR /><BR /></P><P>when we put in forgot password we get message sending code to <A href="mailto:Linda.padley@btconnect" target="_blank">Linda.padley@btconnect</A>&nbsp;email, which we cannot access.&nbsp;<BR />any help appreciated</P> Sun, 05 Apr 2026 18:08:41 GMT https://business.forums.bt.com/t5/Email-and-hosting/Btconnect-email-password-issues/m-p/96360#M13865 Dazpad 2026-04-05T18:08:41Z https://business.forums.bt.com/t5/Email-and-hosting/Btconnect-email-password-issues/m-p/96374#M13873 <P>Hi Dazpad</P> <P>&nbsp;</P> <P><A href="https://business.bt.com/help/contact-us-business/fix-a-fault" rel="nofollow noopener noreferrer" target="_blank">Please contact the technical support team regarding this, they can assist.</A></P> Wed, 08 Apr 2026 11:46:07 GMT https://business.forums.bt.com/t5/Email-and-hosting/Btconnect-email-password-issues/m-p/96374#M13873 BethM 2026-04-08T11:46:07Z