https://business.forums.bt.com/t5/Email-and-hosting/How-do-I-keep-btconnect-com-email-addresses-and-emails/m-p/96396#M13881 <P>Hi KRIS</P> <P>&nbsp;</P> <P>I've just replied to your other post - there is no way to retain the BTconnect email address if you cease the associated BT Business broadband.&nbsp;</P> Thu, 16 Apr 2026 09:02:27 GMT BethM 2026-04-16T09:02:27Z https://business.forums.bt.com/t5/Email-and-hosting/How-do-I-keep-btconnect-com-email-addresses-and-emails/m-p/96394#M13880 <P><SPAN>Please note that I am non technical! l have BT business broadband (at home) which also gives me @btconnect.com email addresses. I have many important @btconnect.com emails stored on the BT servers only. I would like to end the BT business broadband but retain the @btconnect.com email addresses and emails. Are there any proven ways of doing this? Is it any easier if I purchase BT residential broadband rather than a BT competitor? Thank you for your help.</SPAN></P> Wed, 15 Apr 2026 17:16:09 GMT https://business.forums.bt.com/t5/Email-and-hosting/How-do-I-keep-btconnect-com-email-addresses-and-emails/m-p/96394#M13880 KRIS 2026-04-15T17:16:09Z https://business.forums.bt.com/t5/Email-and-hosting/How-do-I-keep-btconnect-com-email-addresses-and-emails/m-p/96396#M13881 <P>Hi KRIS</P> <P>&nbsp;</P> <P>I've just replied to your other post - there is no way to retain the BTconnect email address if you cease the associated BT Business broadband.&nbsp;</P> Thu, 16 Apr 2026 09:02:27 GMT https://business.forums.bt.com/t5/Email-and-hosting/How-do-I-keep-btconnect-com-email-addresses-and-emails/m-p/96396#M13881 BethM 2026-04-16T09:02:27Z