https://business.forums.bt.com/t5/Email-and-hosting/Email-locked/m-p/96465#M13898 <P>Hello.</P><P>I'm trying to get into an elderly friend's business email account. We followed the steps, filled in all the questions, but it said we hadn't given enough information.</P><P>Thanks in advance.</P> Wed, 06 May 2026 11:46:35 GMT robbykelly 2026-05-06T11:46:35Z https://business.forums.bt.com/t5/Email-and-hosting/Email-locked/m-p/96465#M13898 <P>Hello.</P><P>I'm trying to get into an elderly friend's business email account. We followed the steps, filled in all the questions, but it said we hadn't given enough information.</P><P>Thanks in advance.</P> Wed, 06 May 2026 11:46:35 GMT https://business.forums.bt.com/t5/Email-and-hosting/Email-locked/m-p/96465#M13898 robbykelly 2026-05-06T11:46:35Z