https://business.forums.bt.com/t5/Phone-system/BT-Cloud-Voice-Configuration-Error/m-p/80543#M1449 <P>Hi, All of our office staff are getting intermitant erros when logging into Cloud Voice Desktop app, just says 'Configuration Error'.&nbsp; If they try again it sometimes logs in, sometimes not.<BR /><BR />Any clues as to if this is BT or an issue with us?&nbsp; Its been working ok for months and all of a sudden this has started and there has been no changes to the router/firewall configs.</P> Mon, 14 May 2018 08:39:09 GMT MikeM 2018-05-14T08:39:09Z https://business.forums.bt.com/t5/Phone-system/BT-Cloud-Voice-Configuration-Error/m-p/80543#M1449 <P>Hi, All of our office staff are getting intermitant erros when logging into Cloud Voice Desktop app, just says 'Configuration Error'.&nbsp; If they try again it sometimes logs in, sometimes not.<BR /><BR />Any clues as to if this is BT or an issue with us?&nbsp; Its been working ok for months and all of a sudden this has started and there has been no changes to the router/firewall configs.</P> Mon, 14 May 2018 08:39:09 GMT https://business.forums.bt.com/t5/Phone-system/BT-Cloud-Voice-Configuration-Error/m-p/80543#M1449 MikeM 2018-05-14T08:39:09Z https://business.forums.bt.com/t5/Phone-system/BT-Cloud-Voice-Configuration-Error/m-p/80545#M1450 <P>Hi Mike</P> <P>&nbsp;</P> <P>Very sorry to hear you are having isuses with this. It is not an error I have come across myslef, some of our members may be better able to assist you with this one. However I would recommend getting in touch with our Cloud Voice experts on&nbsp;0800 389 0537 - they will be able to go through diagnostics to determine what is causing the issue and to help get a fix implemented <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Regards</P> <P>Ryan</P> Mon, 14 May 2018 15:04:40 GMT https://business.forums.bt.com/t5/Phone-system/BT-Cloud-Voice-Configuration-Error/m-p/80545#M1450 RyanJames 2018-05-14T15:04:40Z