https://business.forums.bt.com/t5/Phone-system/Sip-Credentials/m-p/81729#M1849 <P>Hi Have tried&nbsp;unsuccessfully to speak with some one about this. Have&nbsp;purchased a grandstream PBX UCM6202 I need the credentials/logins to get it to work of course.</P><P>Cloud phone support were totally&nbsp;unhelpful said they&nbsp;don't&nbsp;support this device????? not asking them to&nbsp;support it ! but they supply grandstream handsets, so whats the problem??</P><P>Have trawled the web looking for an answer without any luck. So yesterday I called BT to cancel my new contract which I have just renewed.... (big mistake) To be told that no we can support that, its not a problem&nbsp;&nbsp;don't want to lose a longstanding customer (nice to feel of value)&nbsp;transferred the call, in a que for 10 minutes another 5 going through security cant help wrong department! spoke to 5 different departments 5 lots of security lost the will to live after over an hour trying to get an answer or to talk with someone who knew what i was talking about.........</P><P>So pleasssssssssssse can some one help with this before i go out and buy a 4 + 18 switchboard and a bunch of 702As !!!!!!! and but the grandstream on ebay.</P><P>For the young ones out there this was the defacto system for any small business back in the day!</P><P>Thanks for your time</P><P>John</P> Thu, 17 Jan 2019 12:16:16 GMT Johngaffney 2019-01-17T12:16:16Z https://business.forums.bt.com/t5/Phone-system/Sip-Credentials/m-p/81729#M1849 <P>Hi Have tried&nbsp;unsuccessfully to speak with some one about this. Have&nbsp;purchased a grandstream PBX UCM6202 I need the credentials/logins to get it to work of course.</P><P>Cloud phone support were totally&nbsp;unhelpful said they&nbsp;don't&nbsp;support this device????? not asking them to&nbsp;support it ! but they supply grandstream handsets, so whats the problem??</P><P>Have trawled the web looking for an answer without any luck. So yesterday I called BT to cancel my new contract which I have just renewed.... (big mistake) To be told that no we can support that, its not a problem&nbsp;&nbsp;don't want to lose a longstanding customer (nice to feel of value)&nbsp;transferred the call, in a que for 10 minutes another 5 going through security cant help wrong department! spoke to 5 different departments 5 lots of security lost the will to live after over an hour trying to get an answer or to talk with someone who knew what i was talking about.........</P><P>So pleasssssssssssse can some one help with this before i go out and buy a 4 + 18 switchboard and a bunch of 702As !!!!!!! and but the grandstream on ebay.</P><P>For the young ones out there this was the defacto system for any small business back in the day!</P><P>Thanks for your time</P><P>John</P> Thu, 17 Jan 2019 12:16:16 GMT https://business.forums.bt.com/t5/Phone-system/Sip-Credentials/m-p/81729#M1849 Johngaffney 2019-01-17T12:16:16Z