topic Cloud Voice Express problems in Phone system

Cloud Voice Express problems

paulverey1 — Thu, 29 Oct 2020 15:17:14 GMT

I can make calls from the first Yealink W56H DECT IP Phone regsitered but when I try to make the same call from the second and third registered phones I get a TimeOut error.

The second problem I have is when I try to access the Phonebook I get the Connect Error! message.

Help?

Re: Cloud Voice Express problems

Eco-Development — Mon, 01 Nov 2021 20:49:59 GMT

I am a new BT customor and have the same problem as you, i.e. when I try to access the phone directory, I get "Connect Error".

I see you have been waiting over a year for a response without any luck!

I have tried to contact BT support all day..It is easier to get an appointment to see the Pope !

This does not bode well at all

Re: Cloud Voice Express problems

BethM — Thu, 18 Nov 2021 16:57:54 GMT

Hi Eco-Development

Just replied to your own post about this

Beth