topic Re: Cloud Voice Express app call history in Phone system

Cloud Voice Express app call history

rob-SMR — Tue, 14 Jun 2022 20:55:00 GMT

Using the app on an Android phone - is there a way to delete the "call history" - or "recents" as they seem to call it?

The list just grows and grows.

I can delete the history on the Yealink handset.

. . . and it may just be me but the whole Cloud Voice Express thing is not very logical or intuitive - especially the app aspect. . . as an example, it seems I can't use my "contacts" in the diary/calendar app I use to make calls - but have to create a separate list of contacts in the BT app.

Re: Cloud Voice Express app call history

SamG — Mon, 20 Jun 2022 13:46:03 GMT

Hi rob-SMR,

The Cloud Voice Express app will store the call history until it reaches its limit, at which point it'll automatically delete your history. No need to manually delete them!

Thanks,

^SamG

Re: Cloud Voice Express app call history

rob-SMR — Mon, 20 Jun 2022 15:54:03 GMT

Ah - so what is the limit number please?

- and my preference would be for the option to delete the history myself to keep things tidy.

Re: Cloud Voice Express app call history

rob-SMR — Tue, 21 Jun 2022 09:26:31 GMT

.. and while I'm here - when I make a call and then end it the number doesn't clear down from the dial pad? - should it? - i.e. if I go to make another call with the dial pad the last number is still there.

Re: Cloud Voice Express app call history

MHA — Tue, 21 May 2024 18:57:57 GMT

We too would like this feature. Who wants a cluttered up call list. All it needs is a finger hold that allows a dustbin to discard rubbish calls.

Re: Cloud Voice Express app call history

rob-SMR — Tue, 21 May 2024 19:06:49 GMT

Perhaps someone might just read this . . . it can't be difficult to implement in the CVE app - every email app I've seen can do it.

Nobody has answered with the limit number . . . .

My phone is geting heavier with all the unwanted rubbish 😀😀

Re: Cloud Voice Express app call history

BethM — Wed, 22 May 2024 11:32:35 GMT

Hi both

I will take this feedback and pass it to the app development team.

Re: Cloud Voice Express app call history

rob-SMR — Wed, 22 May 2024 13:02:58 GMT

Just to add - if you delete the app and reinstall the history is still there.

Re: Cloud Voice Express app call history

RichardB — Tue, 19 Nov 2024 16:32:36 GMT

Hi Beth

Has the CVE development team made any proress on how to delete old calls as you go along?

Thanks
Richard