Linking Headset to BT Office Communicator

markcosta — Wed, 18 Feb 2009 19:12:51 GMT

Hi,

I have a Plantronics CS60 USB headset, that's wireless via DECT. How can I get the BT Office Communicator to recognise me pressing buttons on the headset (e.g. to answer a call)?

At the moment the software ignores the actions of me pressing the headset's Talk button. I've chosen the headset in the Audio Devices section. If I dial a number using the BTOC the call will connect, however I have to press the headset's Talk button to hear the call. Also, if the BTOC is ringing, then I can't pick up the call on the headset by pressing its Talk button.

Thanks for your help in advance,

Mark

Re: Linking Headset to BT Office Communicator

gemma — Tue, 03 Mar 2009 16:08:14 GMT

Hi Mark,

Have you downloaded the PerSonoCall software for the Plantronics device?

This is what will enable remote call answer with softclients. You should be able to get this software from www.plantronics.com/personocall

Gemma

topic Re: Linking Headset to BT Office Communicator in Phone system

Linking Headset to BT Office Communicator

Re: Linking Headset to BT Office Communicator