topic The default extension number 112 for this number is blacklisted and cannot be used. in Phone system

The default extension number 112 for this number is blacklisted and cannot be used.

neilos — Fri, 11 Nov 2022 09:55:58 GMT

Hi Community,

I have a new Cloud Voice account, and users are set up, but three of the users can't have their correct extension allocated. I keep getting this error - "The default extension number 112 for this number is blacklisted and cannot be used." or whatever the extension is for that particular user.
How can I remove it from the black list or how else can I allocate the extension correctly?

Thanks,

Neilos

Re: The default extension number 112 for this number is blacklisted and cannot be used.

BethM — Mon, 17 Oct 2022 08:15:44 GMT

Hi neilos

112 and 999 are both blocked as extension numbers as they are emergency numbers in the UK.

Re: The default extension number 112 for this number is blacklisted and cannot be used.

neilos — Mon, 17 Oct 2022 08:32:22 GMT

Hi BethM,

Thanks for the reply.
I also have the same issue on extensions 101 and 105. Do these fall foul of the same scenario?

Re: The default extension number 112 for this number is blacklisted and cannot be used.

BethM — Mon, 17 Oct 2022 08:37:07 GMT

Hi neilos

Yes the same applies for those, any emergency number is blacklisted.