https://business.forums.bt.com/t5/Phone-system/BT-Cloud-Phone-Outbound-ports-to-enable-on-Firewall/m-p/87733#M2138 <P>Hello,</P><P>I tried enabling following ports on our firewall as per this KB (<A href="https://support.btcloudphone.bt.com/articles/RC_Knowledge_Article/8132?retURL=%2Fapex%2FSupportPortalSearch%3Fc%3D&amp;k=firewall+settings&amp;action=SearchAnswer&amp;sortBy=&amp;popup=false&amp;Title=Secure+Voice+and+SIP+over+TCP" target="_blank" rel="noopener nofollow noreferrer">https://support.btcloudphone.bt.com/articles/RC_Knowledge_Article/8132?retURL=%2Fapex%2FSupportPorta...</A></P><DIV class="">&nbsp;</DIV><P>&nbsp;</P><P>&nbsp;</P><TABLE border="1" width="668" cellspacing="0" cellpadding="0"><TBODY><TR><TD><SPAN>BT Cloud Phone Meetings signaling</SPAN></TD><TD><SPAN>SIP/TCP</SPAN></TD><TD><SPAN>N/A</SPAN></TD><TD><SPAN>8801, 8802</SPAN></TD></TR><TR><TD><SPAN>BT Cloud Phone Meetings media</SPAN></TD><TD><SPAN>RTP/UDP</SPAN></TD><TD><SPAN>N/A</SPAN></TD><TD><SPAN>8801</SPAN></TD></TR></TBODY></TABLE><P>But still couldn't make calls using the BT Cloud Phone.</P><P>Does anyone know which outbound ports we need to enable on the firewall to allow us to make/take calls on BT Cloud Phone? Thank you.</P> Thu, 20 Oct 2022 07:09:18 GMT Shefi 2022-10-20T07:09:18Z https://business.forums.bt.com/t5/Phone-system/BT-Cloud-Phone-Outbound-ports-to-enable-on-Firewall/m-p/87733#M2138 <P>Hello,</P><P>I tried enabling following ports on our firewall as per this KB (<A href="https://support.btcloudphone.bt.com/articles/RC_Knowledge_Article/8132?retURL=%2Fapex%2FSupportPortalSearch%3Fc%3D&amp;k=firewall+settings&amp;action=SearchAnswer&amp;sortBy=&amp;popup=false&amp;Title=Secure+Voice+and+SIP+over+TCP" target="_blank" rel="noopener nofollow noreferrer">https://support.btcloudphone.bt.com/articles/RC_Knowledge_Article/8132?retURL=%2Fapex%2FSupportPorta...</A></P><DIV class="">&nbsp;</DIV><P>&nbsp;</P><P>&nbsp;</P><TABLE border="1" width="668" cellspacing="0" cellpadding="0"><TBODY><TR><TD><SPAN>BT Cloud Phone Meetings signaling</SPAN></TD><TD><SPAN>SIP/TCP</SPAN></TD><TD><SPAN>N/A</SPAN></TD><TD><SPAN>8801, 8802</SPAN></TD></TR><TR><TD><SPAN>BT Cloud Phone Meetings media</SPAN></TD><TD><SPAN>RTP/UDP</SPAN></TD><TD><SPAN>N/A</SPAN></TD><TD><SPAN>8801</SPAN></TD></TR></TBODY></TABLE><P>But still couldn't make calls using the BT Cloud Phone.</P><P>Does anyone know which outbound ports we need to enable on the firewall to allow us to make/take calls on BT Cloud Phone? Thank you.</P> Thu, 20 Oct 2022 07:09:18 GMT https://business.forums.bt.com/t5/Phone-system/BT-Cloud-Phone-Outbound-ports-to-enable-on-Firewall/m-p/87733#M2138 Shefi 2022-10-20T07:09:18Z https://business.forums.bt.com/t5/Phone-system/BT-Cloud-Phone-Outbound-ports-to-enable-on-Firewall/m-p/87748#M2140 <P>&nbsp;</P> <P>Hi Shefi,</P> <P>&nbsp;</P> <P>I'm sorry to hear about the issues with your service.</P> <P>&nbsp;</P> <P>Please can you send me a PM with some account information by heading to my profile and hitting "Send Message"? From there, I'll be able to get our Cloud team to look into this.</P> Fri, 21 Oct 2022 10:37:48 GMT https://business.forums.bt.com/t5/Phone-system/BT-Cloud-Phone-Outbound-ports-to-enable-on-Firewall/m-p/87748#M2140 BethM 2022-10-21T10:37:48Z