https://business.forums.bt.com/t5/Phone-system/Yealink-HD-call-quality-bad/m-p/88667#M2216 <P>Since having VOIP Yealink put in the call quality has been bad, distant, quiet, muffled, and no upper frequency.</P><P>Our broadband is 80/20 with virtually zero use during calls, router setup on install.</P><P>The phone system works fine, but call quality isnt good.</P><P>Only once have I had a customer phone who showed the HD symbol on the phone and quality was perfect...</P><P>What are others doing for this? The other 100 other customers have never shown this symbol.</P> Wed, 29 Mar 2023 10:41:51 GMT psprigs 2023-03-29T10:41:51Z https://business.forums.bt.com/t5/Phone-system/Yealink-HD-call-quality-bad/m-p/88667#M2216 <P>Since having VOIP Yealink put in the call quality has been bad, distant, quiet, muffled, and no upper frequency.</P><P>Our broadband is 80/20 with virtually zero use during calls, router setup on install.</P><P>The phone system works fine, but call quality isnt good.</P><P>Only once have I had a customer phone who showed the HD symbol on the phone and quality was perfect...</P><P>What are others doing for this? The other 100 other customers have never shown this symbol.</P> Wed, 29 Mar 2023 10:41:51 GMT https://business.forums.bt.com/t5/Phone-system/Yealink-HD-call-quality-bad/m-p/88667#M2216 psprigs 2023-03-29T10:41:51Z https://business.forums.bt.com/t5/Phone-system/Yealink-HD-call-quality-bad/m-p/88693#M2218 <P>Hi psprigs</P> <P>&nbsp;</P> <P>I'm sorry your call quality has been poor. So I can get this looked into, can you please send me a private message with some account details?</P> Mon, 03 Apr 2023 10:31:42 GMT https://business.forums.bt.com/t5/Phone-system/Yealink-HD-call-quality-bad/m-p/88693#M2218 BethM 2023-04-03T10:31:42Z