https://business.forums.bt.com/t5/Phone-system/What-phone-system-2024/m-p/90281#M2313 <P>What phone system 2023<BR />We are kicking off looking at a new voip phone system in January, I can’t see any standout products on the market. What would people recommend?</P><P>Things we need/ want</P><P>We have 2 contact centres</P><P>API to integrate with custom erp</P><P>Office 365 intergration/ provision via groups</P><P>Single sign on</P><P>Great windows soft phone</P><P>Easy admin</P><P>Cloud hosted or reliable service provider lead</P><P>Call recording or intergration with call recording</P><P>Wall board</P><P>Good reporting direct or via powerbi</P> Sun, 26 Nov 2023 11:13:41 GMT krusty 2023-11-26T11:13:41Z https://business.forums.bt.com/t5/Phone-system/What-phone-system-2024/m-p/90281#M2313 <P>What phone system 2023<BR />We are kicking off looking at a new voip phone system in January, I can’t see any standout products on the market. What would people recommend?</P><P>Things we need/ want</P><P>We have 2 contact centres</P><P>API to integrate with custom erp</P><P>Office 365 intergration/ provision via groups</P><P>Single sign on</P><P>Great windows soft phone</P><P>Easy admin</P><P>Cloud hosted or reliable service provider lead</P><P>Call recording or intergration with call recording</P><P>Wall board</P><P>Good reporting direct or via powerbi</P> Sun, 26 Nov 2023 11:13:41 GMT https://business.forums.bt.com/t5/Phone-system/What-phone-system-2024/m-p/90281#M2313 krusty 2023-11-26T11:13:41Z