topic BT Cloud Phones in Phone system

BT Cloud Phones

DBMHX1 — Mon, 29 Jan 2024 13:03:50 GMT

Not sure if I am posting on the correct board, but I have a problem with the Cloud phones supplied as part of the upgrade to the Cloud system. The phones are muffled and it is very difficult to hear the caller. I tried to report this as a fault, but there is no fault reporting service this morning? If I have incorrectly posted to this board, could you please advise which is the correct board.

Re: BT Cloud Phones

AdamC — Tue, 30 Jan 2024 13:20:32 GMT

Hi,

Just to check is it BT Cloud Phone, Cloud Voice or Cloud Voice Express phone system you have? It does sound like a fault will need to be raised and we will need to contact the correct team.

Thank you,

Adam