https://business.forums.bt.com/t5/Phone-system/Yealink-T46U-Call-Retrieve/m-p/90734#M2355 <P>Hi HelenH</P> <P>&nbsp;</P> <P>I want to raise this for investigation to our Cloud technical team to see what's going wrong. Can you please send me a private message with some account details so I can get this raised?&nbsp;</P> Mon, 05 Feb 2024 10:06:47 GMT BethM 2024-02-05T10:06:47Z https://business.forums.bt.com/t5/Phone-system/Yealink-T46U-Call-Retrieve/m-p/90733#M2354 <P>I have a Yealink T46U desk phone with 2 problems:-</P><P>1. When I transfer a call to another extension which is not answered, I cannot retrieve the call in order to take a message. Any ideas please?</P><P>2. When saving a contact number to the Directory it saves during that working day only but when I come to work the next day, they've all gone&nbsp;<span class="lia-unicode-emoji" title=":face_with_steam_from_nose:">😤</span></P> Mon, 05 Feb 2024 10:03:34 GMT https://business.forums.bt.com/t5/Phone-system/Yealink-T46U-Call-Retrieve/m-p/90733#M2354 HelenH 2024-02-05T10:03:34Z https://business.forums.bt.com/t5/Phone-system/Yealink-T46U-Call-Retrieve/m-p/90734#M2355 <P>Hi HelenH</P> <P>&nbsp;</P> <P>I want to raise this for investigation to our Cloud technical team to see what's going wrong. Can you please send me a private message with some account details so I can get this raised?&nbsp;</P> Mon, 05 Feb 2024 10:06:47 GMT https://business.forums.bt.com/t5/Phone-system/Yealink-T46U-Call-Retrieve/m-p/90734#M2355 BethM 2024-02-05T10:06:47Z