topic Re: Copper connection cut off in Phone system

Copper connection cut off

Shoobrn — Thu, 22 May 2025 12:40:47 GMT

We are a business in Bethersden Kent which doesn't have fibre in our road

I am being urged to swop to a new agreement ready for when the copper lines are cut off.

I am worried we will be left with out our phone lines when this happens, what is in place for customers such as us ?

Re: Copper connection cut off

BethM — Thu, 22 May 2025 14:29:10 GMT

Hi Shoobrn

Our sales colleagues can discuss the best digital options for you. Copper itself isn't being removed but rather the analogue services that use the copper, so there are digital solutions even in place for those without fibre yet.

Re: Copper connection cut off

Shoobrn — Fri, 23 May 2025 08:02:03 GMT

Thanks for your reply but some days we loose our interest for hours. We can run a business if the phones don't work either. I know this completion date has been moved back to 2027 so I am thinking to hang on as long as possible..