https://business.forums.bt.com/t5/Phone-system/Cloud-Voice-porting-old-numbers-circle/m-p/95132#M2741 <P>Hi sheridanpoorly&nbsp;</P> <P>&nbsp;</P> <P>I'm sorry to hear about this - can you please send over a private message with some account details so I can investigate?</P> Thu, 24 Jul 2025 15:12:25 GMT BethM 2025-07-24T15:12:25Z https://business.forums.bt.com/t5/Phone-system/Cloud-Voice-porting-old-numbers-circle/m-p/95124#M2740 <P>We've just switched to CV at our small business, put in all the new phones ready for porting day when our old numbers from the SIP system would be transferred over</P><P>&nbsp;</P><P>Several days later and about 20 phones calls and no porting has happened. All that happens is I get to speak to someone in CV support, who contact the porting team who say they will ring me back - and never do</P><P>&nbsp;</P><P>So out new system effectively only works internally - this is a ridiculous state for us to be in, does anyone have contact information to get this moving?</P> Tue, 22 Jul 2025 15:10:07 GMT https://business.forums.bt.com/t5/Phone-system/Cloud-Voice-porting-old-numbers-circle/m-p/95124#M2740 sheridanpoorly 2025-07-22T15:10:07Z https://business.forums.bt.com/t5/Phone-system/Cloud-Voice-porting-old-numbers-circle/m-p/95132#M2741 <P>Hi sheridanpoorly&nbsp;</P> <P>&nbsp;</P> <P>I'm sorry to hear about this - can you please send over a private message with some account details so I can investigate?</P> Thu, 24 Jul 2025 15:12:25 GMT https://business.forums.bt.com/t5/Phone-system/Cloud-Voice-porting-old-numbers-circle/m-p/95132#M2741 BethM 2025-07-24T15:12:25Z