BT Quantum: Auto Attendant greetings

BethM — Fri, 31 Jul 2026 15:20:04 GMT

The BT Quantum phone system is no longer supported by BT Business. Support ended on 30 September 2025, and we won't update this page if anything changes with the product.

If you're looking for a replacement system, check out all our cloud-based phone systems.

You can record personalised Auto Attendant messages on your BT Quantum, with different greetings for Day Service and Night Service.

Customising an Auto Attendant greeting

To customise the Auto Attendant message from the programming extension:

From the programming extension, press the Program key.
Select System Program.
Enter the system programming password.
Select Change Greetings.
Select Auto atten day to record the Day Service greeting, or Auto atten night for the Night Service greeting.
Select Record greeting.
When prompted, speak into the handset to record the new greeting, and press # when finished.
Replace the handset.

topic BT Quantum: Auto Attendant greetings in Phone system

BT Quantum: Auto Attendant greetings

Customising an Auto Attendant greeting