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BT Ringcentral --- HELP Please !!!

pedmonds
Member

Hi, I have been using BT RingCentral since November and although the system works well the biggest downfall is that I am not able to call out.

 

I have decided to port the numbers from BT RingCentral, here lie the problem.

 

I need to know what my account number is but all I keep being told by BT RingCentral is my main number is the account number.

 

I have been informed by my new provider that BT have said this is not the account number and to go back to BTRC.

 

I am going round in circles, please can someone help?

 

thanks

 

 

Peter

central Financial Services

2 REPLIES 2

Alexw
Member

Peter,

 

This is something i would like to help you with but i need to see the form to find out what the information they require. Can you provide me your email address and i will send you my contact information?

pedmonds
Member

Hi Alexw, thank you for the reply. I had not received any notification that someone had responded!.

 

Anyway my email address is <email address removed by moderator, customer notified>

 

I look forward to hearing from you.

 

thanks

 

Peter

Message Edited by Fiona on 18-06-2009 11:10 AM