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Cannot access emails on line

Digbys
Member

We access our emails through Outlook, and are being told we have reached our limit, so I have tried to get on to the server to see what we have in there. Once I log in, i get the blue background screen and folder menu but cannot see any emails. There is a message saying 'loading' but i have left it a long time and still nothing loads. Can anyone suggest why this may be happening please? Thank you

2 REPLIES 2

nayan007
Super User

If you persist in having difficulty with this, please contact the helpdesk: http://btbusiness.custhelp.com/app/contact/session/L3RpbWUvMTMwNTEwOTg2OC9zaWQvREU2c0NHdGs%3D#s=ImNh...

OldWolf
Guru

Hi,

 

Internet Explorer 9.  Switch on Compatibility View, or use another browser for webmail.

 

Hope that helps.

 

Cheers.

 

Dave A