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Dropping off

mollysox
Member

hi, my computer keeps dropping the internet connection. Seems OK and then it goes and I have local access only. There was a problem in my area about a week ago which is resolved but my problem stems from then.

Any advice please

1 REPLY 1

DaveA
BT Partner
BT Partner

Hi,

 

Could you give us more details?  For example does the connection drop when you use wireless, or an Ethernet cable, or both?  Do the lights on the router completely go off and come on again?  Does it happen with just one machine, or with every device that is connected?

 

Dave