I can't receive btconnect.com emails on my samsung galaxy s2 since 365 upgrade. Help!

[Jean-Marray]

Despite numerous calls to BT support desks and Samsung itself, I cannot reconfigure my galaxy s2 to receive emails.  I've been assured by BT that the following server details are current and correct, but I keep getting a message saying 'cannot connect to server'.  Can anyone advise? Thanks, Jean

Incoming server: pop.outlook.com

Port: 995

Outgoing server: smtp.outlook.com

Port: 587

[nayan007]

Please use this link and go step wise to deal with your problem :- http://btbusiness.custhelp.com/app/answers/detail/a_id/12/~/i-cannot-send-or-receive-emails,-what-sh...

[phillpounder]

i have the same problem with my s2.

BT tell me that they do not support it...so there you have it...businesses use smartphones but BT are not willing to provide a service to them. Says it all doesn't it?

Time for a change of supplier...

[SDennis]

Hi

I've just reported the same problem-I've a Samsung Galaxy-and have put in codes as given by BT-but I just get the message-'user name pasword not recognised.' I can't get past the incoming settings!

Norfolk