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Line speed has decreased?

pepsijynx
Member

Well I'm always having problems with my speed, but this time it seems my line speed has gone down. My usual "accecptable range of speeds" is 0.4-1mbps or more, but these are my current speed tests:

 

 Download speedachieved during the test was - 0.51 Mbps
 For your connection, the acceptable range of speeds is 0.1 Mbps-0.5 Mbps.
 IP Profile for your line is - 0.56 Mbps

 


It's saying the accecptable range of speeds for me is max 0.5mbps, when not long ago it was much more and when I do a BT line test it says I should at least be getting 1mbps on my line.

 

I've done the quiet line test, and got nothing and I don't have a test socket on my master socket so can't do that. There have been no problems before and this all came on suddenly a few weeks back.

 

My modem details:

Down / Up

Modem Type:Built in modem - ADSL
DSL Line (Wire Pair):Line 1 (inner pair)
Current DSL Connection:
 
Rate:640 kbs448 kbs
Max Rate:648 kbs880 kbs
Noise Margin:6.0 dB19.0 dB
Attenuation:54.9 dB31.5 dB
Output Power:14.8 dBm12.4 dBm
 
  
Channel:Fast
  
ATM PVC:0/38
 
Rate Cap:648 kbs
Attenuation @ 300kHz:54.9 dB
Uncanceled Echo:-19.3 dBOk
VCXO Frequency Offset:24.4 ppmOk
Final Receive Gain:32.9 dBOk
Excessive Impulse Noise:0Ok

Traffic Statistics

Bytes Packets Errors %Cells Errors %
IP Traffic
Transmit:95342995600
Receive:18383043416140000
 
ATM Traffic
Transmit:40894600
Receive:395475300

DSL Link Errors

Collected for 3:00:59

Reset 24-hr int. 15-min int. Last Event

 SinceCurrentCurrentTime Since
 
ATM
Last Event
Cell Header Errors12812800:19:21
Loss of cell Delineation151501:13:58
 
DSL
Link Retrains:0000:00:00
DSL Training Errors:1103:00:26
Training Timeouts:0000:00:00
Loss of Framing Failures:0000:00:00
Loss of Signal Failures:0000:00:00
Loss of Power Failures:0000:00:00
Loss of Margin Failures:0000:00:00
**bleep**. Seconds w/Errors:16016000:05:04
**bleep**. Sec. w/Severe Errors:0000:00:00
Corrected Blocks:0000:00:00
Uncorrectable Blocks:29029000:05:04
DSL Unavailable Seconds:464603:00:12
1 REPLY 1

DaveA
BT Partner
BT Partner

Hi,

 

I would advise contacting the Helpdesk, as they'll need to run a full set of checks.

 

Before you call though, I would try the following if you haven't already:

 

- Call the Telephony Helpdesk on 0800 800 154 and have them check the phone line.
- Change the microfilter.
- Check the cabling to make sure there are no loose or broken connections.
- Switch the router off for a couple of minutes.
- Connect an alternate router to see if this helps.

 

Dave