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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
  • 18432 Views
  • 0 replies
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Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
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Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
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  • 1 replies
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
  • 34443 Views
  • 1 replies
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Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
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  • 8 replies
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Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
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  • 0 replies
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Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
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Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16170 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 278491 Views
  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
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  • 2 replies
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Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
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Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
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Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
  • 12274 Views
  • 3 replies
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EasySiteWizard Pro templates NOT MOBILE FRIENDLY - BIG PROBLEM

Hi I have had my website with BT for 8 years, and recent google blog states that from April 2015 it will favour Mobile friendly websites to rank in google. EasysiteWizard Pro website is NOT MOBILE FRIENDLY, which is a big problem. Bt build your own w...

amor by Member
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Novice - uploading edited files - HELP!!

We have not made any changes to our website for a couple of years and I no longer seem to be able to get access to be able to upload files?   I usually create our website files in Xara and then upload them - but I am very much a novice at these thing...

Bindy68 by Member
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Bt versatility on normal broadband line question

Hiya,Hopefully someone can help me out. Will a bt versatility system works on a standard bt business phone line with broadband on it, can I just use a normal broadband filter? Ie so normal broadband is plugged into filter, and socket for normal phone...

Fibre Broadband speed

Hi, I have had fibre broadband for 2 months now, I have had 2 engineer visits to try and increase my broadband speed but the tell me that although I was promised between 10 and 16mbps I am not going to get anymore than 5mbps because the cabinet is a ...

Pointing a Domain Name to BT Hosting

Hello I have recently updated a website for a college who has hosting via BT Connect and uses this DomainName. However he also has a Domain Name registered through another Company (but no hosting). I would like to point the registered domain name (ww...

Gazza58 by Member
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  • 4 replies
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Using Microsoft Exchange with BT

I have Microsoft exchange with office 365 and want to redirect my bt hosted domain name emailOffice portal says to enter a txt into dns management but bt not listed as a domain name server

kh by Member
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DHCP Table problems with BT hub 3

We have bt infinity with a Hub 3 that we use in a pub/bar, any custpmers  cam use it. The DHCP table fills after a while and when it gets to about 150 new clients can't connect. A factory reset will fix the problem but it will come back often within ...

patbean by Member
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Delivery Options to Individual Products

Is it possible to or will it be possible to offer different delivery options to products, Like "Free Delivery on this item" My BT eshop Version: 6.16.3. This seems to have been available in other stores for years. BT always seems to be lagging behind...

kovamfg by Member
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BT built website- no technical help

we had BT design, build and host our website 6 years ago and revamp it last year, in December i tried changing some of the website header and made a bit of a mess of it, spent at least half an hour on the bt website trying to find the correct contact...

What is going on....does anyone have a clue at BT

I am really at a loss to find out a solution, our business is completely suffering and no one cares. If I treated our clients the way BT treat us we would soon be in liquidation. Below i a summary from our IT expert, if anyone has any ideas please le...

acj0712 by Member
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  • 1 replies
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