Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
Did you know we have created a number of self-help Wraps you can use? These are handy quick guides to bookmark: Broadband and phone line How to fix your phone and broadband How to speed up your broadband How to stop your broadband dropping How to g...
Hi all, Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them: 1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...
If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection. Steps to ta...
If you receive this error message when trying to view your web site, it can mean one of several factors. 1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...
Hi All We have recently received a few queries on how to download and install the latest version of BT Access Manager. Please visit the Help and Support pages of BT.com which shows instructions on how to complete this. How do I download the lat...
BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's; - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Hi Guys Microsoft have just future proofed the 365 product to work with IPv6 technology. Because of this there are a new set of email servers that we are introducing. Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...
The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...
Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk, I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots. Hopefully this guide will be a bit more stra...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.
I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.
Please find below some useful guides for the BT Web Hosting Package BT Eshop User Guides PMYADMIN User Guide FTP Manager User Guide Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...
Hi All, We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached). A quick Google search will show many posts relating to the Domain Renewal Group. BT d...
From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider. You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...
Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...
I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
Hi all, I'd like everyone to read this before they post: http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1 As of now I will be taking these very seriously, and will be deleting and banning as appropriate. And so that you are a...
Have a bt business hub BT 2700hgv I have set up certain machines in my network with static ips given to me by bt through the router. My problem is with a machine running windows 7. When it has the static ip address and I look at what machines it ...
Hello all,We have the bt business hub in our workplace and for the last two weeks I have seen this Uncanceled Echo: 15.3 dB Suspicious - check phone filters and alarmSo I have changed the filter 4 times and still have the same problem.We only have th...
Can anyone help? Firstly, images take a hell of a long time to download on the album, and now, when they finally do load and I press PUBLISH to update the album, the update album shows live as not being updated at all. All the newly added images are ...
I have recently re-installed my FTP client software - Terrapin FTP, it works fine with my website on Demon but will not connect to my BT webspace so I can download the files there to rewrite them. Can someone tell me what I need to enter as the serve...
After ordering fiber in june 2011 and spending a few weeks/months with no internet, it was finally installed on the 2nd September 2011. After months of problems I finally had it installed and it was downloading at 38mbit and uploading at 10mbit. It w...
Hi, has anyone a known work around fix for this or when a firmware update will be released to quell the problem? This is only linked to the 2701. And here's a previous thread http://business.forums.bt.com/t5/Broadband-and-internet/2701HGV-C-Fibre-r...
After the lengthy server downtime 06/10/2011 I've since discovered that my page can no longer access the MySQL database. After checking phpMyAdmin I noticed that the Database User, previously "blahblah@web170c30.carrierzone.com" had been changed to a...
Our main office phone is a Versatility V8 phone and I have a BT Diverse handset. Whern I try calling out, using the handset, the call fails and the message, 'base busy', appears on the screen. Grateful for advice pn rectifying this. Thanks ...
Any help appreciated... Wanting to change a btconnect password. I can log in myoffice but when I go to the option to change the password it says 'The password you entered is wrong. Please Retry' I have tried another btconnect account and again I can...
Hello all,At one of our remote offices we have a BT business broadband product, which at the moment is working ok... apart from all traffic from the office comes across a dynamic IP address - we want to use one of the static IP addresses. The info pr...
