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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
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  • 0 replies
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Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
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Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
  • 34781 Views
  • 1 replies
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Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
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  • 8 replies
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Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
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  • 0 replies
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Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
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Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16298 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 281117 Views
  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
  • 12568 Views
  • 2 replies
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Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
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Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
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Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
  • 12479 Views
  • 3 replies
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BT Micro and External Route ron WAN port

Hi My clients BT micro phone switch as give up on the DSL connection, i have tried configuring the WAN port connection piggybacked on to a Draytek Vigor 2600.  The draytek is working fine for net access but i cant get the BT Micro to connect via WAN,...

Problems getting IP address when wireless connection is encrypted

I have installed a 2wire BT business wireless router. After many attempts, I can only get an IP address and connect to the internet when I have disabled encryption (i.e. an unsecured network). Using the factory default setting with the password suppl...

T_Russ by Member
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  • 1 replies
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google verification error

I keep getting the following error when I try to index my site: Meta tagVerification failed. Your site's home page returns a status of 403 (Forbidden) instead of 200 (OK). Why am I getting this status instead of 200? Thanks

ypc by Member
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  • 1 replies
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Bt Business hub - Failure

Hi can anyone help. today my hub switched off and then rebooted. now it power's up, switches on the wifi, then powers off. How can I restore the firmware manually?

PDQ Machine

Is it ok to put a PDQ Machine onto a broadband connection as well as the internet as I would like to connect PDQ Computer onto broadband and keep the phoneline dedicated to telephone. Thank YouRodger

Rodger by Member
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  • 2 replies
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Website changes in different browsers

Can anyone give me advice re my website www.vpa-ni.co.uk   I have been advised by a few people that the website is not displaying correctly in different browsers. I have checked Chrome, IE and Firefox - and cannot replicate the problems.  One client ...

Re: Dead-slow broadband

Hi Mervyn & anybody else on here,We've had similar problems with our BT Broadband. I've had speed issues since December now and I'm really getting fed up with the whole story. I just sat for an hour on the phone with the BT Technical Department somew...

Excess usage

Our small company has received an email informing us that we have exceeded our BT broadband monthly usage limit during March, in that we exceeded 20.0GB which is over the 10.0GB monthly usage allowed. The thing is, we can't work out how we have manag...

BT2700HGV in bridge mode - changing management IP

We have a BT2700HGV in bridge mode However, we can still manage it by plugging directly into the built-in switch and pointing a browser at 192.168.1.254 Unfortunately this is not on the subnet we use for the rest of our network, All my attempts to ch...

dbrb2 by Member
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office equipment

hiim in the process of setting up my business and im struggling with being able to afford so early on so much technology. have the laptops etc but looking for printers and photocopiers. http://www.twenga.co.uk/dir-Computers,Printers-accessories,Print...

Solene by Member
  • 6262 Views
  • 2 replies
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