Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
Did you know we have created a number of self-help Wraps you can use? These are handy quick guides to bookmark: Broadband and phone line How to fix your phone and broadband How to speed up your broadband How to stop your broadband dropping How to g...
Hi all, Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them: 1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...
If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection. Steps to ta...
If you receive this error message when trying to view your web site, it can mean one of several factors. 1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...
Hi All We have recently received a few queries on how to download and install the latest version of BT Access Manager. Please visit the Help and Support pages of BT.com which shows instructions on how to complete this. How do I download the lat...
BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's; - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Hi Guys Microsoft have just future proofed the 365 product to work with IPv6 technology. Because of this there are a new set of email servers that we are introducing. Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...
The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...
Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk, I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots. Hopefully this guide will be a bit more stra...
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.
I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.
Please find below some useful guides for the BT Web Hosting Package BT Eshop User Guides PMYADMIN User Guide FTP Manager User Guide Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...
Hi All, We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached). A quick Google search will show many posts relating to the Domain Renewal Group. BT d...
From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider. You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...
Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...
I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
If you’ve already got our broadband, don’t forget you can stay connected, wherever you are, using free BT Wi-fi on your device. With access to over 5 million free wi-fi hotspots, you and your people can easily and efficiently work from...well, almo...
Are you still paying a payment processing fee? Being charged for a paper bill? Then it's time to stop! Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.
Hi all, I'd like everyone to read this before they post: http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1 As of now I will be taking these very seriously, and will be deleting and banning as appropriate. And so that you are a...
I've recently switched from BT residential to BT Business in order to have a static IP address so that I can connect to a work server. I prefer to use my BT SmartHub rather than use the BT Business router.How do I setup the BT SmartHub to setup a sta...
I have connected a system to my Business Hub 5 via an ethernet cable and manually allocated it one of my five static IP addresses (NOT via DHCP). The system is manually configured to 81.XXX.XXX.145 with a gateway of 81.XXX.XXX.150 and a netmask of 25...
Hello, I was wondering whether any one could help before I pull the last hair from my head out? Over the past few months at my work place we are constantly losing connection to our email server on Thunderbird when receiving or sending messages. This ...
Hi,I run a small IT business form home. Secure Internet communication is paramount to us. access to many online system are to dedicated IP address only. So basically with out a good broadband connection we simply can;t work. we do not even use the l...
Im running the business as restaurant, I got 2 phone lines &1 broadband to use . Suppose I'm using some compared price telecom co.but if the line come up some problem it's will take couple of day to respond. So I'm try to back to BT hope it's will be...
Hello,I am moving business broadboand and phone line from one address to another. It took me 1 months already and I am still nowhere. Our line still exists at old address which we left 1 months ago.At new address - broadband is working and transfer w...
Hi,I'm having a problem trying to get a draytek 2925n router to see the outside world on the static IP address. I've set the business hub 5 to briding mode but for some reason all I can see on the router is the original IP address 172.16 (setup by me...
Hi,My client has commissioned me to build a new website on external hosting. His domain is still on BT, website is ready to run but I'm a surprised DNS settings on BT panel. I have a few questions.1. What 'Type' should I choose?2. What 'Key' should I...
Hello, I had a recondiitioned Versatility phone system installed 3 months ago and had to call an engineer out last week as an extension started to show a constant busy signal. His conclusion was that there must have been a lightening strike and this ...
I HAVE BEEN A LOYAL BT CUSTOMER FO MANY YEARS AND JUST SIGNED UP FOR A BUSINESS ACCOUNT WITH THE SAME NUMBER AND UNLIMITED BROADBAND. GREAT BUT NOT ABLE TO KEEP BT SPORT HAVING BEENOFFERED IT FREE WITH MY RESIDENTIAL ACCOUNT A YEAR OR SO AGO AND THEN...
