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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
  • 18820 Views
  • 0 replies
  • 1 kudos

Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
  • 6753 Views
  • 0 replies
  • 2 kudos

Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
  • 9299 Views
  • 0 replies
  • 2 kudos

Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
  • 21123 Views
  • 0 replies
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
  • 9922 Views
  • 1 replies
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
  • 30383 Views
  • 0 replies
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
  • 34764 Views
  • 1 replies
  • 2 kudos

Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
  • 13426 Views
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
  • 26866 Views
  • 8 replies
  • 0 kudos

Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
  • 11177 Views
  • 0 replies
  • 1 kudos

Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
  • 25829 Views
  • 3 replies
  • 3 kudos

MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
  • 9043 Views
  • 0 replies
  • 0 kudos

Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16291 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 280932 Views
  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
  • 12555 Views
  • 2 replies
  • 0 kudos

Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
  • 7986 Views
  • 0 replies
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
  • 11657 Views
  • 0 replies
  • 1 kudos

Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
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  • 0 replies
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Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
  • 12470 Views
  • 3 replies
  • 0 kudos

Web page zoom formatting

Whe zooming in on published website text appears out of line etc can anyone advise how to set/format website in eazy wizard so that these issues are put right. Problem still occurs when clicking page zoom in toolbar so think it needs to be formatted ...

alan by Member
  • 6321 Views
  • 1 replies
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Resolved! eShop Data Import/Export

Hi, I am adding products to my eShop and have become familiar with the Import/Export Feature.  This works well for adding products as I can edit the file in Excel. I notice the export file also shows the html code for the product descriptions and the...

ian_d by Member
  • 15674 Views
  • 7 replies
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Resolved! Domain Forward Doesn't Work

I have bought the domain www.portgifts.co.uk and want it to forward onto http://www.ukhampers.webs.com/. However, when you enter portgifts.co.uk into the address bar and press enter i get: ForbiddenYou don't have permission to access / on this server...

I have a problem with keywords and a 'dot'

HelloI need some advice. When I set up my website I didn't like the way the site name appeared on all the pages so I changed it to a small 'dot' the same colour as the background and typed the website name next to it.  Then a dot appears in my yahoo ...

EveESN by Member
  • 6307 Views
  • 1 replies
  • 0 kudos

Resolved! the domain+e-mail package at 2.95 per year

Hi I have created a website through the GBBO initiative and already registered with btconnect. But because it is free, I do not get e-mail ids with my domain name... I want to now register for the 2.95 per year package and get e-mail ids on my domain...

CK by Member
  • 12187 Views
  • 8 replies
  • 0 kudos

Resolved! Spam Email from Доброе время суток!

Hi Each day I am inundated with emails in some kind of wierd code or something, i recieve about 120 eamils a day all different but none of which make any sense, i am using outlook and keep sending them to be blocked however the next day I get another...

cjmthe1 by Member
  • 15739 Views
  • 2 replies
  • 0 kudos

Resolved! Importing a website

Hi there I hope someone can help - a while ago I was playing with Microsoft Office Live and created a website for my business.  I had completely forgotten I had done this and registered a domain name with BT - my question is can I import the website ...

Resolved! Editing RSS - EasySiteWizard Pro

Hello,Has anyone ideas as to how to edit the RSS feed (content) with EasySiteWizard Pro. Do i have to edit the actual xml file? Searched but no clues so far.Many thanks in advance.

2010rob by Member
  • 8767 Views
  • 4 replies
  • 0 kudos

Website package reccommendation

Can anyone recommend a website build package that is compatible with internet explorer browser.Can anyone explain in normal terms why explorer does not display easy site build correctly-can it be rectified?Desperately seeking a website for all users ...

alan by Member
  • 9450 Views
  • 5 replies
  • 0 kudos