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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
  • 18008 Views
  • 0 replies
  • 1 kudos

Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
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  • 2 kudos

Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
  • 9554 Views
  • 1 replies
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
  • 34032 Views
  • 1 replies
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Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
  • 25684 Views
  • 8 replies
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Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
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  • 0 replies
  • 1 kudos

Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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  • 3 replies
  • 3 kudos

MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
  • 8747 Views
  • 0 replies
  • 0 kudos

Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16014 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 275310 Views
  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
  • 12023 Views
  • 2 replies
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Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
  • 7708 Views
  • 0 replies
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
  • 11376 Views
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  • 1 kudos

Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
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Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
  • 11972 Views
  • 3 replies
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publishing a web site using a mac

I have never published a web site before, I bought a domain name last year, and I am now trying to set one up. I run a Mac with safari as the browser, I created an Iweb site but it wouldnt publish, as the name is registered with BT. I cannot use the ...

wrygarth by Member
  • 11820 Views
  • 11 replies
  • 0 kudos

Resolved! Linking an image to a new page

Hi, I hope this hasn't been posted already, but I couldn't find anything in the search. This is the first website I've tried to make, I'm using the easysitewizard, and am trying to make it so that when you click on an thumbnail image, you are taken t...

Re: IPview CallManagement - Exporting to Excel

Hi After a long conversation on the phone, with BT and iTEL: Excel 2003 wont accept "/" in their tab label. The .csv file, although looking like complete gibberish, actually had the data, but its not in a very easy to read format. So problem solved.

OliverW by Member
  • 8880 Views
  • 0 replies
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Resolved! Formmail submit problem

Hi All. I'm having a problem with the generic formmail script and hope someone can help as I'm esting the site before going live soon. I've installed it using the site builder and copied all the code into my contact.html page but when the submit butt...

IPview CallManagement - Exporting to Excel

Hi We have recently upgraded our phone systems to ipView Callmanagement with BT.  (ver: 5.1.13.01) Its quite helpful, there are some nice reports i can generate. (I have to say that the "fully customisable reports" that we got told it could make is s...

OliverW by Member
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  • 0 replies
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BT PC Fax..........HELP ME PLEASE !

Posting in forums to get an answer ...shows how desperate i am. Firstly i think this looks like a top product and would love to be able to speak with someone at BT who knows about this. I have spoken with several people who quite honestly advised me ...

Resolved! Help with EasySiteWizard

I'm a novice to this application, and am experiencing a problem.  Can anyone help me with how to creat pages and sub-pages on the main menu?  I know how to create a page and a button, but I can't get each button to link to its own independent page.  ...

paulx by Member
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  • 1 replies
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SMTP Authentication schizophrenia

Hi there- I have two btconnect accounts configured in Mac Entourage that work properly nearly all the time (sending and receiving). Occasionally, one or both of them can't send mail (due to server "authentication" errors) - sometime refusing password...

forums on my web site?????

Hi guys and gals, i'm totaly new to this so bear with me please, i've started up my own clan site for a ps3 game, now everything is going ok with the website and the long hours involved in the construction side of things.The thing i would like to ask...

elaris by Member
  • 8607 Views
  • 4 replies
  • 0 kudos