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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
  • 18193 Views
  • 0 replies
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Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
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  • 2 kudos

Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
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  • 1 replies
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
  • 34198 Views
  • 1 replies
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Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
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  • 8 replies
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Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
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  • 0 replies
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Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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  • 3 replies
  • 3 kudos

MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
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Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16073 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
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  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
  • 12165 Views
  • 2 replies
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Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
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Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
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Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
  • 12076 Views
  • 3 replies
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Resolved! troubles publishing

Hi everyone here is my websitechurchesmccarthy.co.uk Im using dreamweaver and have test connected fine. I upload my files and it says sucessful. then i go to my page and i get a forbidden acess 403 page. what do i do???? thanks  

Resolved! Domain gives a forbidden error to everyone outside my network

I bought a BT domain and set it up to forward to my IP (which works fine entered on its own) and it will not link to my website for anyone but me. It is not a problem with my server as I have tried linking to other servers and forwarding to Google wi...

flosy by Member
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  • 10 replies
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My SQL and PHPmyadmin

i have a problem, i'm trying to insert things via the "query" but it keeps coming up with this error message  #1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use nea...

auto attendant

Our auto attendant message gives an option of 6 for sales, 7 for service etc, we want to reconfigure to 1 for sales , 2 for service etc, looking through the manual digit 1 should transfer calls to group 20 but this does not work, also we need a night...

mickeyb by Member
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Re: BT Versatility arghhhhh!

we have a versatility voice module & are trying to reprogram the auto attendant, our message gives option 6 for sales, 7 for service etc, we want to reconfiguer to 1 for sales etc, also a night service with an option to leave a message or chose optio...

mickeyb by Member
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Resolved! No help!!

Okay, i'm probably going to sound really dumb, but i'm trying to load my dreamweaver up to my database, so that i can use dreamweaver to do things such as work with the users, i'm finding it very difficult to sort out a log in function to work within...

Resolved! Links within a page

Does anyone please know how to put a link within a page - ie from a list at the top to a part of the page further down? Babyabroad 

Resolved! ESHOP is driving me crazy! how do i get rid of the shopping list function!!

I had some feedback from a customer who said that for each product i had the add to shopping basket option as well as add to shopping list! They said this confused them as the shopping list is only if you are a registered customer who wants to create...

Milkbug by Power User
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  • 2 replies
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BT PC FAX

I am desperatley trying to sign up for BT PC Fax on my BT Business account. However, as I cannot sign up on line, because you have to select your telephone area prefix from a list but, believe it or not, mine is not listed and therefore I can't, and ...

Resolved! BT Business Hub 2700HGV and Small Business Connector

I wonder if anyone else has had this problem. I recently added a remote user to my Small Business (SB) Server and suddenly started losing web access frequently. I could ping sites on the web happily, Skype worked and just about everything was norma e...

JP by Member
  • 11611 Views
  • 5 replies
  • 0 kudos