How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
I believe this amy have been asked before but can anyone confirm or otherwise that port forwarding still works when the hybrid connect is live.We have a fixed/static external address and all works ok when fibre connection is live but port forwarding ...
got some discs installed recently and was told by an engineer that our old repeaters are obsolete. Since the new ones, my download speeds have been way faster, but I seem to lag more in games. I'd rather have the slow download speeds than the lag. Do...
Hello,I currently have a Hub2 in bridge/routed mode with a Meraki MX behind which is doing the PPPoE and firewalling. I have a single static IP. I have enquired about adding a block of 5 IPs and was told this is available for an extra cost. Fine.I j...
9 weeks in and over 2 weeks since opening our shop, Openreach are yet to install the cables to connect us. We are a small business and need internet to run our software. At the moment we have a Gigacube using 3G but it can't cope with the level of da...
Moving from BT FTTP residential to BT FTTP Business should have been a seamless and painless journey.On my residential service, I had perfect dynamic IPV4 and a fully working IPV6 stack. For various work related reasons, having a fixed IP address ma...
I have currently a BT Business Broadband account* with two @btconnect.com email addresses and a "digital landline" with a couple of Yealink phone handsets.As the business activity has ceased I want to change to a BT residential broadband package (FT...
I have 900Mb broadband no extras and this month it went up from £60 to £77, I was warned of this due to inflation.But looking at the sales page and none of the broadband packages went up with inflation for new customers, so 900Mb is £54.99 but curren...
I've accepted that there probably isn't a "solution" to this but are the Firmware developers even aware that it is an issue?Running a 3CX server behind a Smart hub 2 currently requires a DMZ configuration. Strictly speaking to pass the server's tests...
This MIGHT be a Windows thing not a Smart Hub 2 thing but just in case...I'm using a local DNS proxy for ... reasons. I've configured the Smart Hub DHCP to supply the address of the proxy and for months it seemed to be working.Recently I've found tha...
I have a server running locally and to ensure it is accessable from a local or remote connection it REQUIRES a split DNS configuration. This means that its domain name resolves to our public IP address when queried from the internet but resolves to t...
