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Business Hub 5 Bridging Issue

BobbyDotGov
Member

on ‎27-02-2018 05:31 PM

Hi, 

 

We moved to a new office and now we have a new BT infinity connection and new BT business hub 5 at the moment. We tried to use the our Cisco ASA 5505 and it is not detecting the internet connection via ppoe. I have the Business hub 5 working in bridging mode at the moment. ASA is connected to one of the LAN ports on the business hub. Do i need to use any specific LAN port in business hub 5 when using in the bridging mode ? 

 

I had the infinity and ASA working properly in my old office. I didn't have a business hub 5 and I had was a openreach modem and the Cisco ASA was connecting to the LAN port on the modem. Is anyone having this issue with new business hub 5 and new infinity connections ? 

 

If anyone has a solution please do let me know. 

 

Many thanks

1 REPLY 1

DazzaSlayer
Member

on ‎27-02-2018 05:33 PM

Hey BobbyDotGov

 

 

Check the firmware version, if the last 3 digits are less than 200 bridging won't work.  It's in the troubleshooting menu then click helpdesk.

 

Any port will do. 🙂

 

Make sure you're set to use LLC/SNAP VPI 0 VCI 35 and try user name test@btbroadband.com to eliminate account issues.

 

Don't assign a static to the wan.

 

Hope that I have been of some assistance to you today!

 

Cheers

Darren

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