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Connect EFM

chmith
Member

We have just had the router installed and line checked for our ethernet first mile service. We are upgrading from a standard BT business adsl broadband (using BT business hub) and I am trying to figure out how to connect our office to the new service. 

 

We currently have the BT busienss hub plugged into a switch, which is then connected to the devices via a patch box. We also use the wifi directly from the bt business hub. 

 

I understand that the configuration is different for our new service, but BT can't tell me what is required to connect. Will i be able to use the service with my current infrastructure or will I need to purchase additional equipment? 

 

Many thanks for your advice! 

 

Charles

2 REPLIES 2

Burkem5
Guru

Hi there @chmith

 

I have pulled up your account and am having someone contact you regarding this 

Thanks 

 

Burkem5

Burkem5
Guru

Hi there @chmith

 

I have pulled up your account and am having someone contact you regarding this 

Thanks 

 

Burkem5