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Hub broadband logon - does it matter?

simonw500
Member

When I first signed up for Business Broadband (many years ago!) I was given a username/password in the format of A123456@hg78.btclick.com and which I've used on all modems/routers connected to my line since, though various package and line upgrades too.

 

My latest BT Business Smart Hub comes pre-configured with with the generic username and assoicated password green-light@service.btclick.com and connects fine as-is. Presumably any account authentication takes place at the line level.

 

My question: what's the purpose / value of using an indervidual username/password? Should this still be used, or the generic one instead?

 

Thanks in advance. 

 

 

2 REPLIES 2

JamesL
Moderator
Moderator

Hi Simon, 

 

username and passwords aren't required for most customers however they are still assigned/kept as a fall over if the new authernitcation method fails, 

 

thanks
James

simonw500
Member

Thanks for the explanation.