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IP Forwarding Issue On Smart Hub

We are having an issue with portforwarding using a BT Business smart hub.

We have forwarded ports to our server which is ip 10.0.0.5.

Everything is fine until a user connects to the server via vpn and then all forwarded ports stop working and when we look in the hub config page it has changed the ip we are forwarding to to another random IP so we then have to go back into hub and set it back to 10.0.0.5.

All is then fine again until a users connects to the server and the ip changes to another random one again.

I presume its because the hub is not actually forwarding to 10.0.0.5 but infact forwarding to the mac address and when some connects to the server it makes the hub change its ip.

Any help greatly recvd.

Andrew

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