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Is it possible to expedite a BT Openreach visit/install?

andrewevo
Member

Long story short, we've been left in the lurch by an insurance company (not like them I know!) and we need to vacate our temporary offices and move elsewhere within the next 2 weeks.

 

Our new offices currently only have a BT drop, with no sockets wired up etc. We've been quoted 15-20 days as the standard turnaround for a site visit, is there any way to expedite this, even if it means paying a surcharge?

 

Cheers,

Andrew

1 REPLY 1

markp
Grand Guru

Hi there andrewevo,

 

I'm sorry to see this. Can you have a quick word with our order escalation team on livechat at http://bit.ly/2pCq4qb and they will see what can be done to move the date forward for you.

 

 

thanks

 

Markp