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Need open Outlook file

Simm004
Member

Hi All,
Today I tried to open ost file and got a 'Outlook stopped working' box appear.
Re-booted the computer and still getting the same error.



I'm running windows 8
Any help appreciated
Regards

1 ACCEPTED SOLUTION

Accepted Solutions

harry6699
Member

If Outlook stops responding at a screen that says "Processing," you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem.
- Close Outlook.
- Launch Outlook in safe mode by choosing one of the following options.
In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.
- Close Outlook, and then open it normally
Also you can try open your file with the help of https://www.openfiletool.com/ostopen.html

View solution in original post

1 REPLY 1

harry6699
Member

If Outlook stops responding at a screen that says "Processing," you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem.
- Close Outlook.
- Launch Outlook in safe mode by choosing one of the following options.
In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.
- Close Outlook, and then open it normally
Also you can try open your file with the help of https://www.openfiletool.com/ostopen.html