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Server Error

Not sure if I am posting in right place. sorry

 

Does anyone use Lotus Notes? When I try to open nsf file which was e-mailed to me, I get the following error:

Server Error: This database cannot be read due to an invalid on disk structure.

Do you have any suggestions how to work around it? What could make the server crashed? 

Power User
Posts: 45
Registered: ‎24-04-2012
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Re: Server Error

This isn't really the place to ask about Lotus Notes problems but for what it's worth have a look at http://www-01.ibm.com/support/docview.wss?uid=swg21439899 .

 

Hope this helps!

 

Andy

Member
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Registered: a month ago
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Re: Server Error

This issue can occur if the user has "Always keep a copy" selected for the "Save mail that you sent" option under File > Preferences > User Preferences > Mail. If changing this setting to not keep a copy allows the user to successfully send the message, this would indicate a problem with the Sent folder being corrupt. Running fixup, compact and updall on the mail database should resolve the problem in this case.  

Also read info here: https://www.repairtoolbox.com/lotusnotesrepair.html

 

Regards