19-07-2017 08:50 PM
Not sure if I am posting in right place. sorry
Does anyone use Lotus Notes? When I try to open nsf file which was e-mailed to me, I get the following error:
Server Error: This database cannot be read due to an invalid on disk structure."
Do you have any suggestions how to work around it? What could make the server crashed?
Solved! Go to Solution.
20-07-2017 10:40 PM
This issue can occur if the user has "Always keep a copy" selected for the "Save mail that you sent" option under File > Preferences > User Preferences > Mail. If changing this setting to not keep a copy allows the user to successfully send the message, this would indicate a problem with the Sent folder being corrupt. Running fixup, compact and updall on the mail database should resolve the problem in this case.
Also read info here: https://www.repairtoolbox.com/lotusnotesrepair.html