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Sevenoaks - exchange enabled for Infinity but not supplying the service

spooky69
Member

The Sevenoaks exchange has offered Infinity for quite some time and it is offered everywhere except the main town area - specifically the High Street, this being immediately next to the exchange.

 

There are apparently no plans to roll out Infinity for business to the town area immediately next to the exchange. Of course, BT are offering a leased line for £152 per month...

 

Is there any way to get BT to sort this out? At present the Companies in the High Street are only being offered ADSL at about 20Mbps or a leased line at 10Gbps for £152 per month, yet walk outside of town (a few hundred yards) and Infinity is suddenly available and has been for years. BT have effectively made Infinity available for the entire area except if you are a business located next to the exchange.

1 REPLY 1

Plumly
Grand Master

Hi Spooky

 

As far as I no there is nothing anyone connected to this forum can do or tell you further, but you can contact Openreach to ask them http://combine.smart-website.co.uk/help-and-support/fibre-broadband-availability.aspx its a webform and they might be able to give you some more information,

 

thanks Plumly