17-02-2017 10:21 PM
I've checked the DSL availablity page and it says I'm on the WAITING LIST on cabinet 32 in Barnstaple.
Can I find out where this cabinet is situated and if I have a closer one. I know of one around half a mile away
and want to check if that is cabinet 32 or not.
I'm also trying to find out how long I will have to wait for the fibre connection as I was on fibre already but I'm now on the slower (non infinity) due to BT reducing my service to the slower copper one in error which they admit and apologised for.
I have a VOL order waiting.
Hopefully you can help me, thanks.
19-02-2017 02:56 PM
Hi, thanks for the info.
Do you know how I can find out if an additional line card is needed ?
(I'm told I'm in a queue but it seems that if there is now known time scale then perhaps it might be years ?)