How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
In a power cut, the phone system keeps on working. But most modern phones need a power supply, so I keep an old phone just to use in a power cut. I have a car battery and a DC/DC converter that provides a DC out at any required voltage (19V for my ...
BT are blocking my company website : https://resolve.picrights.com/ i have emailed saferbrowsing@bt.com already 3 times in the past month but getting no reply . Can someone at BT help me out thank you
On our current BT Business Smart Hub we can assign port 3389 to multiple devices on the Internal Ports. However on the new BT Business Smart Hub 3 we have been sent this is no longer the case and I can only assign 1 device to port 3389 on the Interna...
Why do I receive the following error? This is a new Smart Hub 2 switched to bridge mode and connected to router. Internet now lost and cannot access Smart Hub admin console via ethernet. My router worked perfectly with our previous ISP's ...
Hey folks,This one is driving me mad. Managed to get this UDM SE setup yesterday and it connected to the internet eventually fine, that lasted for about 8 hours when it suddenly just lost its WAN address. It eventually started connecting and disconne...
Hello BT Community, This is probably in the forum somewhere but I'm getting frustrated with WAN connection profilehave a BT Business Hub via Broadband Port > FTTC. When I connect Ubiquiti UDM to LAN port all is well it connects fine once I change the...
Hi,I have a Smarthub 2 from BT Internet, but have crap WIFI reception upstairs.I've seen BT do a black "complete wifi" disc that gives you mesh internet, but you have to pay more per month to get it. I'm not interested in the white discs by BT, as th...
Recently replaced our Smart Hub 2 with a BT Business Smart Hub 3. The UI in the Hub Manager is not so different except there is no option to rename devices like there was on the Smart Hub 2. This is massively frustrating as I need to know what device...
I have ISR 4321 router with fiber connector , i have contact support of BT to configure my router (ISR 4321 ) and they give me the below details , i have configured my interface ( fast Ethernet giga 0/0/0 ) (fiber connector ) with the below informa...
GETTING blazing speeds, so seems to be 140-150, but noticed something odd, on my PC, I never reach 100, it's normally around 90, some reason it's limiting me to 100, but I don't even reach that, where wireless gets me 130-140, crazy. not even in the ...
