How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Hi. I have FTTP - Full Fibre 500 - BTHomeHub. I was using the SmartHub2 but this was rather limiting in terms of settings so I purchased a BT Business SmartHub2. It works and I can make the LAN changes that I needed to BUT upload speeds are clearly c...
Hi All, Last 6months i am struggling for new internet installation , I am not able to find BT Business escalation email ids,Could you please help me
Not sure if this is the appropriate board but....I have fttp at home which supports my private house phone and my computer. My wife needs to vacate her office and wants to run her business from our home. Currently her business uses 2 phone numbers, o...
Hi,I've recently got the Business Hub 2 (upgrading from old business hub model). I need to change it's IP address from 192.168.1.254 to 192.168.5.254 but keep getting the error "These IP settings are not valid on the BT Business Smart Hub." Is there ...
I placed an order with BT on 28th November 2022 to upgrade our existing broadband service to Fibre Broadband. Since then, I have had several visits from Openreach engineers but the service is still not up and running. The install was supposed to b...
I have 'BT Wi-fi' and 'BT-8GAC3H' SSID's in my Wi-fi list with better signal strength than my own router! - Smart Hub 2. Not sure about BT-8GAC3H but BT Wi-fi is turned off on my router so not sure why I would be getting such a strong signal. Nei...
Using Powerline to a desktop PC and seeing frequent bursts of consecutive entries as per the title. Majority are Port 80 but some are port 443 - any thoughts?
I have a device connected via ethernet to my Business Smart Hub. The devices doesn't support DHCP and so I've set it up with a static IP address in the Hub's range. The Hub shows the device as connected but says the device doesn't support IPv4 addres...
My Hybrid Connect was working fine and is now switching between flashing green and flashing blue status. I've factory reset it and connected it via Ethernet (it wasn't connected by Ethernet before and worked fine). I've moved it, switched it off for ...
Hi,I have an Opnsense firewall connected to my BT Smarthub and I am seeing a lot of dropped packets in the Smarthub logs from servers on my LAN. I am not sure whether it is related, but the web interface to the smarthub is very slow. Makes me feel...
