How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
I'm just about to order BT FTTP but I need more than one Public address, do anyone know the cost of additional IP addresses
My Smarthub disconnects from the internet for about two minutes every night, sometimes twice. Does anyone else have this? During the day, there are occasional, brief interruptions. I'm on an ADSL copper connection. I get 13Mbps downloads over wif...
After 4 days of pain before coming to the conclusion that the BT Business Smart Hub is not up to the task and discarding it for my previous router, I thought I'd share the settings so nobody else has to go through this pain. I've also shared my exper...
Hi, I'm working with a client who have opted for a BTNet 1000MBPS No Router Option install, and have got an ADVA FSP 150-GE102PRO installed by a BT engineer. This presents an SFP interface. We've installed a Draytek Vigor 3910, and connected it to th...
I get a reply not able to test via SMS...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
I am trying to set up a Dray Tek 2832n router to use with my BT Business broadband but cannot get it it to connect to the line. I have looked through this forum and used all the information I have found but cannot get itt to work. Current settings a...
I have recently got BT Business Broadband and have the BT Business Smart Hub. I also have several Wi-Fi Discs, as it was my intention to use the BT Guest Free WiFi around the building to allow visitors to connect. I have a good setup working with the...
Hi all, Looking for some information on FTTP with a static IP. I cuurently have adsl2 into my property and to get the static IP I have to put the smart hub into bridge mode and this then passes the IP across to my 3rd party router. I'm due to have FT...
Lease Line Install issuesHas anyone else had issues with extremely long delays on a lease line install? I placed an order for a lease line in August 2109 and it is still to be completed. As much as I have an open complaint with BT, I cannot see any p...
