How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Hello, I’m a new BT business broadband customer. I have tried to contact the BT sales team to enquire whether I could purchase a WiFi disc 2 that would be compatible with my new smart hub 3. I was told that this is not available to purchase separatel...
For all my fellow community members from the UK with BT broadband, I have a couple of questions. As I’m sure most of you will already be aware, the BT Smart Hub 2 isn’t as great as it’s made out to be. It doesn’t have Wi-Fi 6 and the speed drop off w...
Is there any advantage to be gained by changing from a Business SH2 to a SH3?I don't need the WiFi 6 capability since I mostly use Ethernet connections. Thanks for any help!
I've noted down a good tutorial for doing this but it leaves a few unanswered questions:Once it's setup correctly and working, can I use the ethernet ports on the Hub to access the parent network as if it was a switch?Is it possible to clone the pare...
Hi, We've started using our own router since moving over to fibre recently, and we've been given PPPoE connection details (via phone support) and all is working. However, every time we need to restart the router our IP address changes. What do we nee...
Hello. I hope this is the correct forum for my question. I recently got bt broadband for a new house (not new built just new to me) and the router says to plug into a master socket. The issue is I do not have one. I have explored every inch of the p...
Where I can learn HTML and CSS online preferably with an online tutor?
Installed hub 3 and set IPv6 settings allocation mode off. 5 subsequent firmware updates have caused hub to revert to default IPv6 settings allocation mode on.The initial firmware displayed a greyed out backup settings option - the 5 subsequent firmw...
Greetings,Our server encountered an incursion by an enigmatic malware, resulting in the compromise of header data across numerous files, including vital databases and select backups. Remarkably, the transaction log file (.LDF) for the operational dat...
During a recent blackout, we kept internet by powering the BTB Hub with a small, 12V battery and a universal laptop charger. The hub needs 12V and the charger will maintain this as the battery voltage drops from nearly 13V fully charged to about 11....
