29-10-2018 02:12 PM
we have BT Business Hub 5 (Type A) | Software version 188.8.131.52.83.8.256 | Last updated 03/03/18
I'm trying to configure it with Dynamic DNS from google domains, it uses dyndns2 which is not on the list
is it possible to add it?
I need to connect several businesses to it
29-10-2018 03:35 PM
Hope you are well - sorry to hear you are having problems with this. I assume you already have the DNS purchased from Google as the service provider? What should normally happen is they set you up with the information you need and then you access the DNS settings through your router settings page by going to Advanced Settings > Broadband > Dynamic DNS. Normally all you need is the service username, password and hostname.
Is it giving you issues when you try to input that, or is it bringing up something different?
02-11-2018 04:39 PM
yes, I have all that info from google
and I successfully configured routers from other providers
google domains requires dyndns2, which is not on the list on BT router, its only dyndns (without 2)
if I choose it, it fails to connect
which protocol should I choose?
11-11-2018 11:06 AM
I've checked the BT Business Smart Hub too which doesn't appear to include the dyndns2 protocol. If this is required, you can pick up a third-party router that will allow the setup of Google's DNS servers.