12-12-2017 10:15 PM
For the second time my internet connection was hijacked by BT telling me I was late paying my bill....
I received no emails telling me my bill was due. I followed the online instructions and to my amazement I was also charged a £40 late payment fee.
My bills are normally sent via email and are paid promptly, so why now is my browser being hijacked and a £40 late payment fee what is that for, that is way to much.
I'd like a breakdown of what the late fee covers and why all of a sudden for the second time I've received no bill and am I to guess I will be expected to pay another late charge.
If so, it's goodbye BT
13-12-2017 09:38 AM