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BT Business Smart Hub 3.0 Compatible with a TP-link AX1800 & TP-link AXE5400?

Ph0enixUK
Member

Hi All,

 

Our Air Cadets Squadron, as a business account finally got fibre 76 with Smart Hub 3.0, Hybrid Connect and Complete Wi-Fi with 6 WiFi discs.

 

However, as we found quickly after the self-install, the 3 buildings whilst being next to one another, are of metal construction and only a few windows that are covered by metal shutters when not in the building, and drawn open when we are.

Due to this, we were temporarily forced to look for an outdoor extender, to extend the Smart Hub 3's connection which is how we use the TP-link AX1800. Yet, this is still only a small addition that works on the whole.

The biggest let down is the Complete Wi-Fi discs, as they just can't seem to transport the signal from the one small portable office we have the Smart Hub 3.0 in (fibre line-in) and the other two-buildings, which has to be that they are essentially faraday cages somewhat = this is creating us terrible constant on-going headaches, as it means both volunteer uniformed/non-uniformed staff, an more importantly the cadets, cannot successfully and consistently do what they need to do in their syllabus training.

 

Therefore, my question is;

 

Is the  BT Business Smart Hub 3.0 Compatible with a TP-link AX1800 (which we already have) & TP-link AXE5400 - where I'm thinking maybe we need to go more down the mesh route, which I do believe is possible with the Smart Hub 3.0 - as the x6 wifi discs we have are as useful as a chocolate fireguard this past year?

 

I look forward to any input and thoughts, or signposting, as we really must try to make this **bleep** fibre 76 connection ability around the squadron better.

 

Many Thanks.

1 REPLY 1

BethM
Administrator
Administrator

Hi Ph0enixUK

 

Complete Wi-Fi discs only cover your main building as per our Terms and Conditions. As such, we can only support the connection within that building. I can't advise regarding third party equipment compatibility but plenty customers do their own networking for scenarios like this. I hope you find a solution that works for your premises.


^BethM