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DVR not working on Hub 3

Raymo
Member

on ‎27-02-2018 04:09 PM

Hello, I operate a DVR system on my network, all setup and I can locally access it. But when i go to http://192.168.1.254 (routers settings - I use a Business Hub 3) it says that other devices are connected but my DVR isn’t? I wish to port forward but I can’t without the DVR appearing on the router. But as I can connect to it on a local address (192.168.1.100) I know its connected to my router/network.

 

Any assistance would be great! 

 

Thanks!

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1 REPLY 1

RyanJames
BT Employee
BT Employee

on ‎27-02-2018 04:10 PM

Hi Raymo!

 

If you are using the BT Business Hub 3 then:

 

Logon to the Hub home page via 192.168.1.254 then you will see one of two screens.

 

It may ask you to reset the Admin password, if so - follow on screen prompts and do so. If you see "My Services" instead, then continuet to next step.

 

Click on Settings then Advanced Settings then Continue to Advanced Settings

 

Once there you will then see "Port Forwarding", and in the Devices "Drop Down List" you may see all the devices it can see or detect. If not you can then select "User Defined IP Address" and take it from there.

 

I hope this helps!!!!

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